Provincial offices/ Departmental units at Divisional Secretariats
Operations of the Department were decentralized in terms of the Cabinet Decision of 17.05.2006 on the Accelerated Computerized Program for identity cards issuance process. Accordingly it was decided to establish a branch office of the Department at every Divisional Secretariat and in every province.
As the head office of the DRP is situated in the Western Province it is planned to establish provincial offices of the Department in all other provinces. Their functions are the supervision and coordination of work in the Divisional Secretariats, collection of all applications received at Divisional Secretariats and acceleration of the issuing of identity cards.
Functionality of Provincial Offices
These two offices are fully computerized and the applications received by these offices are computerized and transmitted to the head office online through internet. As the head office receives electronic copies of applications and related documents, the person is registered, the registration assured and the identity card is issued to the person. It has become a very convenient for the public.
Proposed provincial offices