Regional offices of the Department for Registration of Persons have been established in each Divisional Secretariat and departmental officers have been attached. At present, those 335 regional offices play a major role in the process of issuing National Identity cards.
Services available at the Regional Offices,

Forwarding of applications submitted to the Grama Niladharis by applicants who wish to obtain National Identity cards under normal service to the Department.
Allocating a date for one day service so that the applicants who wish to obtain identity cards under one day service can go to the Head office or the Sothern Provincial Office, after getting the applications of counter signed by the Divisional Secretary.
If there is any deficiency in the documents submitted along with the applications, inform the applicants about it, recall the defective documents, scan them and enter them into the system.
Prior to forwarding the applications of school applicants to the department, checking for deficiencies in the applications, giving necessary instructions and guidance.
Providing necessary information to applicants making inquiries regarding applications being processed.
Taking statements from applicants for the departmental investigations in the event of a legal issue arising in relation to an application.
Accepting the identity cards of deceased persons through Grama Niladharis and informing the department about the same.
Since the identity cards that are posted to the applicants and then returned to the Head Office due to an issue in the address are re-directed to the identity card section of the Divisional Secretariat, issuing those identity cards to the respective applicants.

These regional offices, operating under the supervision of the Department’s Provincial and Divisional Secretariat Coordination Division, provide more quality and streamlined service to the public.