This division is entrusted with the role of efficiently handling the process of preparing National Identity cards. Accordingly, in providing a trusted personal identity to Sri Lankan citizens, this division performs the functions of planning, organizing, managing, and supervising the process of preparing National Identity cards, which is carried out under 17 branches.

The operations division established at Terminal B on the 9th floor, also provides services such as translation of National Identity cards into English, acceptance of National Identity cards used before applying for citizenship by persons who have acquired dual citizenship under Section 19(2) of the Citizenship Act No. 19 of 1948, acceptance of lost and returned National Identity cards and identity cards of deceased persons to the department, providing information regarding preparation of National Identity cards of school applicants and issuing letters of confirmation of information to school applicants, entering and re-issuing national identity cards returned to the Department for Registration of Persons, organizing mobile service programs for preparation of National Identity cards and preparation of National Identity cards for prison inmates.
This division is organized as follows to facilitate the planning, monitoring, and implementation of the process of issuing National Identity cards:

Commissioner

Name : Mrs.G.D. Nadeeka   Tel No : 0115226106   Fax : 0112862290   email : com_op@drp.lk

Depauty Commissioner

Name : Mr. K.M.M. Chaminda   Tel No : 0115226112   Fax : 0112862290   email :ac_op2@drp.lk

The main role is to motivate the human resources of our department, provide them with required training opportunities, and to produce a group of public servants equipped with knowledge, attitude, and skills. Further, the aim is to carry out disposal of work completed applications in creating a pleasing workplace atmosphere and to make the department an excellent institution that provides an efficient service to the public by promoting the productivity of the department. Carrying out activities related to the amendment of Registration of Persons Act No.32 of 1968, taking into consideration the rules and regulations under sustainable development, coordinating activities associated with cabinet memoranda related to the department, performing duties related to the Right to Information Act, coordinating activities related to the implementation of Information Protection Act (SLIN), and coordinating activities related to inclusion of the National Identity card number in the birth certificate are also done by providing an efficient and friendly service.

In the process of giving a trusted identity to every Sri Lankan citizen, the main role of the Information Technology Branch is to get involved in the tasks of achieving the desired goals, initiating new projects, and providing information technology services at an island-wide level. Here, updating the software system of the Department of Registration of Persons to provide a continuous service in a way that does not harm the confidentiality and identity of the persons, resolving breakdowns of the computer system of the department and carrying out computer maintenance, and providing a technical network service integrating the server system and the head office of the department, provincial offices and regional offices, are being done.

Maintain proper financial control with transparency and accountability in compliance with the government's financial rules to assist the Department accomplish its overall objectives.